Refund, Return, and Cancellation Policy
Welcome to NanoMakers! We value your satisfaction and strive to provide a smooth and hassle-free shopping experience. Please read our Refund, Return, and Cancellation Policy carefully.
Return Policy
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We offer a 7-day return policy from the date of product delivery.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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To initiate a return, please contact us at [help@nanomakers.in] with your order details and reason for return.
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Once your return is approved, we will provide instructions for sending the item back.
Please Note:
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Return shipping charges may apply unless the item received is defective or damaged.
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Certain customized or personalized products may not be eligible for return unless they are faulty.
Cancellation Policy
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You can cancel your order anytime before the order is shipped.
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Once the order has been dispatched, cancellation requests will not be accepted. In such cases, you may opt for a return after receiving the product.
You can cancel your order directly from your Account Order page or request a cancellation. Please email us at [help@nanomakers.in] with your order number as soon as possible.
Refund Policy
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After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Refunds are processed within 3-7 business days after approval.
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The refund will be made to your original method of payment.
Shipping and Handling
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Handling Time: 1-3 business days (processing your order before shipping).
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Shipping Time: 3-9 business days, depending on your location.
You will receive tracking details once your order has been shipped.
Contact Us
For any questions regarding returns, cancellations, or refunds, feel free to reach out to us at:
Email: help@nanomakers.in
Address: Aushberia, Kolkata, West Bengal, India
We are here to help and make your shopping experience with NanoMakers a great one!